Refund policy

RETURNS & EXCHANGES

We accept returns on eligible full-priced items within 14 days of delivery, provided your return is lodged through our support team via email within this timeframe. Please note all returned orders will incur a restocking fee.

Returned items must be unworn, unused, in their original condition and returned with all original tags attached.

Where available, eligible returns may be exchanged for another size or product. If your preferred item is unavailable, we'll happily issue store credit so you can shop a future RAZZA release.

We do not accept returns or exchanges on:

• Sale items or Final Sale items.
• Worn, washed or damaged products.
• Products returned without original tags.
• Products that are not in their original condition.

Return shipping costs are the responsibility of the customer unless the item is confirmed to be faulty or incorrect.

Original shipping costs are non-refundable.